Easy Tips to Follow for Getting Prescription Refills

Using a pharmacy covered by your healthcare plan can make prescriptions and refills cheaper or even free in some instances. To determine which pharmacies are covered by your insurance you can call the number on the back of your insurance card or call your pharmacy and see if they have a contract with your insurance plan. Once you have decided on a pharmacy, use the following steps to refill your prescription.

Determine if Your Prescription Has Eligible Refills Remaining

Look at your current prescription bottle to determine the number of refills remaining for your current prescription. If you threw out your old bottle, you could call your pharmacy to determine the number of refills you have left before a new prescription is needed.

Request a Refill

Yes, I have refills remaining

Request a refill through your pharmacy

If you have refills remaining, you can obtain a refill straight from the pharmacy by calling on the phone, visiting in person, or requesting a refill through the online portal if it’s available. Be sure to provide your name, prescription number, and the name of the medicine when requesting a refill.

No, I do not have refills remaining

Request a new prescription from your provider

If there are no refills remaining, you will need to obtain a new prescription from your provider. The Pharmacist can place a refill request, but they often have to leave a voicemail or send an electronic request. To save time, you can call your provider directly. This will also allow you to check in with your provider directly about any questions you may have.

Keep the Following Tips In Mind:

Sign up for texts or alerts to notify you when your prescription is ready.
If you are using insurance, bring your insurance card with you in case you need it.
Ask your pharmacist about potential interactions with any other medications you may be taking.

Common Mistakes to Avoid When Refilling a Prescription

Waiting until the last minute to refill prescriptions

Solution: Refill your prescriptions promptly to avoid delays in administering the medication when you need it. Start the refill process when you are starting to run low.

Not understanding prescription instructions

Solution: Be sure to read your label and understand the number of refills for your specific prescription. Reach out to your healthcare provider or pharmacist with any questions.

Using multiple pharmacies

Solution: Refill your prescription at the same pharmacy you originally used to fill the prescription to ensure the data is tracked in the same system to make the refill process faster.

Failing to verify insurance coverage

Solution: Ensure the pharmacy you use takes your insurance to avoid delays and added costs.

Skipping follow-ups with healthcare providers

Solution: Some providers may require a follow-up visit before they fill a refill on a prescription. Ensure you are attending and scheduling follow-up appointments when needed.

Disclaimer

Always take prescription medications exactly as prescribed by your healthcare provider. Misusing medications—whether by taking more than directed, sharing them, or using them for non-medical reasons—can have serious consequences for your health, career, and family. Misuse can lead to legal and disciplinary action, impact your military readiness, and put your well-being at risk. If you have questions about your prescription or need a refill, follow proper procedures and consult your medical provider. Your health and future are too important to lose.